Data Backup and Transfer

License & Password Backup

We will attempt to save your software license information and the account passwords stored on your computer. We can save this to a USB Thumb Drive, a CD/DVD or a folder on  your computer for your convenience. This service (no USB drive) is included with any of the below Data services). Please understand that we cannot guarantee the ability to recover/transfer your software licenses or your passwords. $50 

User-Profile Backup

This includes all of the files stored in the user profile of your computer. This includes areas such as “Documents”, “Pictures”, “Downloads”, “Music”, etc. When possible, we also back up your saved passwords and software licenses (such as Microsoft Office). Email backups depend on where the emails are actually being stored. This service does NOT transfer installed applications and software. If you are concerned about losing certain software, please consult with us before choosing this option.
Backup only – $50, Backup with Transfer  – $100, 1TB Mechanical drive with copy of User Profile – $125

Data Backup PLUS – This includes all of the files stored in the user profile of your computer AND a transfer of the installed application you wish to keep. This includes areas such as “Documents”, “Pictures”, “Downloads”, “Music”, etc. When possible, we also back up your saved passwords and software licenses (such as Microsoft Office). Email backups depend on where the emails are actually being stored. Please understand that transferring installed applications may sometimes cause issues due to the software restrictions. There is no guarantee on this, but it usually works fine.

Backup only – $100, Backup with Transfer  – $200, 1TB Mechanical drive with copy of User Profile – $225 

Full-System Backup

This includes everything currently stored on the computer, including installed software. Unfortunately, it also preserves any malicious software that may be lurking in the computer, as well as system errors. It is a complete clone of the computer storage device in its current state. This price covers a drive up to 1TB in size. Larger hard drives will cost extra.
Backup Only – $100, Backup with Transfer – $200, 1TB Mechanical drive with full copy of original drive – $250 

Data Recovery

This service is required when your storage device, such as a hard drive, SSD, USB drive or mobile device has failed and we are no longer able to easily read data from it. This process can be very time consuming and expensive. We have two options: In-house or Mail-In. Our In-House data recovery service is what we are able to do with our own tools and recovery software. This will usually cost you LESS than our Mail-In service, but we have a lower chance of being successful if the drive has completely failed.  

Our Mail-In service sends your safely packaged device by overnight service to a professional data recovery center. There is no deposit required for the mail-in service and no fee if they are unable to recover your data but they tend to be much more expensive.
In-House Deposit $100, In-House fee for successful recovery $1/GB (up to $1000 max) – includes destination hard drive in USB enclosure
Mail-In Deposit $0, Mail-In fee for successful recovery $700+ 

Managed Cloud Backup Services

Avoid the stress and grief of having to deal with data loss and expensive recovery procedures by keeping your important data securely backed up with our Cloud-based backup services. This is a *managed* service, meaning we assist you (usually remotely) with the installation and configuration of the backup software. We let you know if the backup hasn’t been working. We also assist you if you need to get files back if needed. 
Basic Data Backup (up to 1TB – included with our “Complete Care” Monthly Service Plan, additional options are available)