Small Business IT Made Simple
Tech problems slowing you down? Most small businesses don’t need a full IT team—just reliable support. That’s where Computer Chick comes in. From under $100/user/month we offer monitoring, cybersecurity, Microsoft 365, and onsite fixes—professional help at prices you can afford.
Think of Computer Chick as your personal IT department, without the headaches.
Need a “Special Project” (such as replacing your workstations with upgrades or a complete office hardware refresh) instead of a Service Plan? We will give you an estimate!
Your Toledo IT Partner
I’m Seby, bringing 20+ years of tech expertise from Silicon Valley to Toledo. Affordable, reliable IT—tailored for you
Cute name, serious solutions. Get started today!
Find Your Perfect IT Fit
At Computer Chick MSP, we’ve got plans for every small business—whether you’re just starting out or ready for full-on IT support. From our limited-time Guardian Business intro to our beefy Pro package, each tier keeps your workstations humming without the hassle. Check the table below to compare, then dive into the details to see what’s right for you—no servers, no stress, just smart IT that works!Please contact us if you have any questions or to get started!
(Note: Rotate your mobile device to a horizontal view for best experience with the table!)
| Feature | Guardian Business | Essentials IT | Elevate IT | TotalCare |
|---|---|---|---|---|
| Monthly Price per Seat | $10 (3 seat minimum) | $75 (3 Seat minimum) | $105 (3 Seat Minimum) | $150 (5 seat minimum) |
| Initial Setup Fee per Seat | $0 | $25 | $35 | $50 |
| Support by Email SLA | N/A | 24hrs | 4hrs | 1hr |
| Workstation & Printer Email Support Tickets included in price | None | Unlimited | Unlimited | Unlimited |
| Workstation Support Tickets per Month included in price | None | 1 per Workstation (up to 1hr) - Remote Only | 3 per Workstation (up to 1hr) Remote, up to 1hr Onsite | Unlimited Remote, up to 2hrs Onsite |
| Printer Tickets included per month (remote) | None | 1 per 3 Workstations (up to 30 minutes) | 1 per 3 Workstations (up to 1hr) | Unlimited |
| Security | Antivirus / Antimalware and Browser Protection | Antivirus / Antimalware and Browser Protection | Enhanced | Advanced |
| Backups | None | None | Yes | Yes |
| Updates | None | OS Security Updates | All OS Updates | All OS & App updates |
| Reports | None | Basic | Detailed | Full |
| Employee Security Training | Add-On $50/EU (3 EU minimum) | Add-On $50/EU (3 EU minimum) | Add-On $50/EU (3 EU minimum) | Employee Training included once/year (1 EU per workstation) |
| Managed Microsoft Office 365 | Add-On from $9 (Basic) to $33 (Premium) Custom Domain add-on if requested | Add-On from $9 (Basic) to $33 (Premium) Custom Domain add-on if requested | Add-On from $9 (Basic) to $33 (Premium) Custom Domain add-on if requested | MS Office 365 Standard included plus Custom Domain add-on if requested |
| Extra Help (Remote/Onsite) | $120/hr, $150/hr | $100/hr, $150/hr | $100hr, $150/hr | Remote Included, $150/hr (onsite) |
| Commitment Level Required (all levels require a CC on file for monthly billing) | Month-to-Month, no commitment. Cancel any time. | Annual Commitment, monthly auto pay - save 5% with ACH! | Annual Commitment, monthly auto pay - save 5% with ACH! | Annual Commitment, monthly auto pay - save 5% with ACH! |
Guardian Business
Introductory Offer - New Service Plan Clients OnlyRock bottom monitoring and protection suitable for tiny teams, startups, solo-pros or SMBs "Testing the waters" with our IT Service Plans. Flexible Support Options as needed.
$
10
Per Device/Month (3 Device Minimum)
-
Workstation Watch: Basic Computer Diagnostic Monitoring (crashes, uptime, major glitches)
-
Security: Basic Antivirus and Malware Protection, Browser Protection
-
Help Desk Options:
- Unlimited Email Support - Need more help? Escalate to Remote or Onsite Support
- Remote Support: billed at $120/hr ($30/15m)
- Onsite Computer and Printer Support: $150/hr (1hr minimum) travel fees may apply -
Microsoft Office 365 Add-On from $9 (Basic) to $33 (Premium) per user; Custom Email Domain Setup and Configuration if requested - $150 (one-time fee - does not include cost of Domain)
-
Support Hours: 9AM-3PM (M-F)
Why Choose This Plan? Dirt-cheap coverage - Add support options as needed, Easy add Microsoft Office 365 to get rolling fast!
Essentials Plan
Your small team's IT Starter Kit!Built for small crews, startups or pros with light support needs.
Starting at $225 plus Initial Setup Fee: $25/seat
$
75
Per Device/Monthly (3 Device Minimum)
-
Workstation Watch: We keep an eye on your PCs and Laptops 24/7 for crashes or critical errors
-
Security: Basic Antivirus and Malware Protection, Browser Protection
-
Help Desk Options:
- Unlimited Email Support 24hr Response window. Need more help? Escalate to Remote or Onsite Support
- Remote Support: Includes 1 ticket per Workstation up to 1hr each plus 1 Printer support ticket, up to 30-min (per 3 workstations) per month; - Additional Remote Support billed at $100/hr ($25/15m)
- Onsite Computer and Printer Support: $150/hr (1hr minimum) travel fees may apply -
Patch Management: Critical OS Security Updates
-
Reports: Quarterly IT Tech status report
-
Microsoft Office 365 Add-On from $9 (Basic) to $33 (Premium) per user; Custom Email Domain Setup and Configuration if requested - $150 (one-time fee - does not include cost of Domain)
-
Support Hours: 9AM-5PM (M-F, 8hr SLA)
Why Choose This? Easy entry to IT support with a safety net - tack on Managed Office 365 for the win!
Elevate Plan
Proactive IT for the growing SMB with normal support needs.Made for growing teams needing solid support
Starting at $315 plus initial setup fee $35/seat
$
105
Per Device/Monthly (3 seat minimum)
-
Workstation & Printer Watch: We keep an eye on your PCs, Laptops and Printers 24/7 for errors and maintenance needs
-
Enhanced Cybersecurity: Essentials PLUS app patches, DNS filtering
-
Help Desk Options:
- Unlimited Email Support 24hr Response window. Need more help? Escalate to Remote or Onsite Support
- Remote Support: Includes 3 ticket per Workstation up to 1hr each plus 1 Printer support ticket, up to 1hr (per 3 workstations) per month; - -Additional Remote Support billed at $100/hr ($25/15m)
- Onsite Computer and Printer Support: 1hr/workstation/month included
Additional Onsite Support billed at $130/hr (1hr minimum) travel fees may apply -
Os Updates, Patch management, Printer updates
-
Monthly Report: IT concerns, up-time, crashes, etc
-
Cloud Backups (daily, off-site, 50GB/workstation, additional storage available)
-
Microsoft Office 365 Add-On from $9 (Basic) to $33 (Premium) per user; Custom Email Domain Setup and Configuration if requested - $150 (one-time fee - does not include cost of Domain)
-
SPECIAL BUNDLE PRICE - 5 seats for $500!!
-
Extended support hours: 8AM-8PM (M-F, 4hr SLA)
Why Choose This? More muscle for your money - add Managed Office 365 perks to level up!
Popular
TotalCare Plan
Your Off-Site IT Department, all-in and hassle freeIncludes Office 365 Standard
$tarting at $750/Month plus Initial Setup fee $50/seat
$
150
Per Device/Monthly (5 seat minimum)
-
Workstation & Printer Watch: We keep an eye on your PCs, Laptops and Printers 24/7 for errors and maintenance needs
-
Proactive workstation and printer maintenance (parts not included)
-
Help Desk Options:
- Unlimited Email and Remote Support for Workstations and Printers (1hr SLA)
- Onsite Computer and Printer Support: Up to 2hrs/month included, additional time billed at $120/hr - 1hr minimum ($30/15min) -
Patch Management: All Workstation and Printer updates included
-
Reports: Full monthly status reports and optimization suggestions
-
Cloud Backups (daily, off-site, 50GB/workstation, additional storage available)
-
Annual Employee Cybersecurity Training (1 Session/year, phishing focus)
-
Managed Office 365 Standard included or Premium for $15 upcharge; Custom Email Domain Setup & Configuration - $150 (one-time fee) - Does not include cost of Domain
-
Service Hours: 8AM-8PM (1hr SLA)
Why Choose This? Your off-site IT department - unlimited support and Managed Office 365 for a predictable price, zero worries.
**SAVE 5% WITH ACH PAYMENT OPTION!**
Over 20 years of certified IT expertise – Seby, your Computer Chick
Ready to get started? Fill out the form below and we will contact you (usually within 24hrs).
Questions? Start by filling out the form below and let us know that you need to know more. We’re happy to talk to you!
We would love to schedule an introductory meeting!
IT DOWNTIME IS LOST MONEY!! Don’t delay. Get your problems resolved today and put your mind at ease.
