Maintenance and Diagnostics
Our Annual Inspection and Tune-Up!
The normal lifespan of a computer is 3-5 years, but this can be extended with regular maintenance.
We recommend our Diagnostic services as the “first step” to nearly all of the services we offer. Our basic diagnostic includes diagnostic services and minor repairs. Any repairs made during the diagnostic process are included in the diagnostic fee. We do require at least our $50 minimum as a deposit toward services for every service (Complete Care members do not have to pay the $50 minimum deposit OR diagnostic fees)
Diagnostic Fee / Bench Fee: Up to $120 ($50 minimum) Add-on $50 for Gaming/Custom Build computers
If appropriate, you can upgrade to our “Annual Inspection and Tune-Up” package, which includes:
Annual Inspection and Tune-Up $225
More than 10 steps to test, clean, update and optimize your computer. We start with a basic diagnostic and if concerns are found, we stop and contact you before going any farther, giving you the option to fix those issues. We install pending updates and clean up all of the “junk” in your computer. This includes removing any threats (malicious software) we find. This recovers lost space and makes your computer run better! For older systems with larger problems, we always recommend our Refresh and Renew Package (above) instead. If you pay for this service and we find anything that needs additional work, we give you a $50 labor credit towards the work (good for 90-days from the service). This service is included for FREE with our Complete Care Monthly service plan and does not count toward the monthly labor credit. Members of our Guardian Plan get 50% off of this service and Members of our Legacy Annual Protection Plan get a $50 credit towards this service.
Clean the Beast – $250
This service is geared more towards gaming towers, but it includes a cooling system refresh including new thermal paste/thermal pads as appropriate, dust cleanout and basic diagnostics leaving your computer feeling fresh and breathing better. Heat and dust are not your computer’s friend – book it now!
If your computer needs a little more “love”, then the “Refresh and Renew Package” might be a better option for you.
Just click below to schedule an appointment, or call us to schedule if you find that more convenient! 419-595-0235