Uh-oh! Your computer won’t turn on or won’t show anything on the screen? No worries, we’ll get it sorted out. Here’s what you can try before reaching out to us:
First off, check for any signs of life. Are there lights on the computer? Do you hear fans running or any other noises? Note these down – they’ll help us pinpoint the issue if needed.
Now, ensure your computer’s properly plugged in. Double-check the power cord – is it snug in the outlet? Also, avoid using a power strip with a desktop or All-In-One computer. Make sure the other end of the cord is firmly plugged into the computer’s power port. If there’s a power adapter, ensure the cable from the wall is also securely connected to the “brick” on the power cord.
If you’ve confirmed the power connection and still no lights or sounds, check the switch on the power supply (for PC Desktop/Tower only). Look for a small switch with a line and a circle near where the cord plugs into the computer. The “line” side should be pushed down. If this switch doesn’t exist, skip this step. You should also see a tiny red slider switch with 230 on one side and 115 on the other. Only the 115 side should be visible.
If you’ve done all that and still no luck, give us a call. We’ll set up an appointment to check it out.
If you do see lights or hear fans spinning, check the monitor cable. Ensure it’s connected properly to both the monitor and the computer (Desktop/Tower). For laptops, try gently opening and closing the lid while it’s powered on to see if that helps.
Still no joy? For Desktops or All-In-One computers, try a hard reset. Unplug the power cord from the back, then hold down the power button for about a minute. Plug the cord back in and try turning it on. For laptops, with the power running, hold down the power button until the laptop shuts off completely. Let it sit for about a minute, then turn it back on.
If none of these methods do the trick, get in touch with us pronto. We’ll get it sorted out in no time!
